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Ikuti Training IT  Ini Sekarang Juga Dengan Topik

“IT INFRASTRUCTURE LIBRARY  VERSION 3.0“

for All Companies

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Catat Info Training IT Ini Segera Ambil Kesempatan Untuk Mengikuti

IT INFRASTRUCTURE LIBRARY  VERSION 3.0

Pesan Langsung Tiket Peserta-nya Sekarang Juga

One Day Workshop

26 – 27Juli 2012 | 08.00 – 16.00 WIB

Hotel Ibis Malioboro – Yogyakarta

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PENDAHULUAN

OUTLINE

DAY 1

1. Module 1: Introduction

• A historical perspective of IT Service Management and IT IL
• IT IL Today
• The IT IL value proposition
• The IT IL Service management practices
• What is a service?
• Navigating a ITIL service management lifecycle

2. Module 2: Core guidance topics

• Service strategy
• Service design
• Service Transition
• Service Operation
• Continual Service Improvement
• Lifecycle quality control
• ITIL conformance or compliance – practice adaptation
• Getting started – Service Lifecycle principles

3. Module 3: The ITIL Service Management Lifecycle – core of practice

• Functions and Processes across the lifecycle

 

 

DAY 2

1. Module 4: Service Strategy – governance and decision-making

• Strategic assessment
• Developing strategic capabilities
• Service provider types-matching need to capability
• Services as assets-value creation
• Defining the market space
• Service portfolios
• Service outsourcing-practical decision-making
• Return on investment (ROI)
• Financial management
• Increasing service potential
• Organizational development

2. Module 5: service design – building structural service integrity

• Business value
• Five aspects of service design
• Identifying service requirements
• Service design models
• Delivery model options
• Service catalogue management
• Service level management
• Capacity management
• Availability management
• IT Service Continuity Management
• Information Security Management
• Supplier Management

3. Module 6: Service Transition – preparing for change

• Transition Planning and Support
• Change management
• Asset and configuration management
• Release and deployment management
• Service validation and testing releases

FASILITATOR

HerrySutrisno(Pakar&Praktisi IT)

Investasi

Dengan investasi sebesar Rp.3.994.000  Rp. 3,500,000/ Peserta  Rp.7.299.000Yes, cukup dengan Rp. 3,500,000/ Peserta . Anda akan belajar dari yang terbaik dan langsung kepada pakar yang sudah berpengalaman. Untuk pemesanan tiket peserta silahkan hubungi kami.

Keterangan Investasi:

Normal    : Rp. 3,500,000/ Peserta

Earlybird : Rp. 3,250,000/ peserta

Group     : Rp. 10,000,000/ 3 peserta

 

Anda juga akan mendapat fasilitas VIP berikut ini:

• Ransel Ekslusif
• Hand Out
• Flash Disk 4 GB ( soft copy)
• sertifikat
• lunch kita ganti dgn dinner ( buka puasa)
• offee break akan di packing utk setiap peserta dlm doos hotel
• souvenir

 

Form Pemesanan Tiket

Dana yang anda keluarkan, sebanding dengan apa yang akan anda dapatkan bahkan jauh lebih besar dari apa yang anda keluarkan. Untuk pemesanan tiket workshop ini silahkan hubungi kami:

• Isi form pemesanan –> Yes, Pesan Sekarang
• Apabila Ada Pertanyaan Silahkan Hubungi Kami, atau Via Sms (CS: 085-711-611-924)