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TRAINING MANAGEMENT | DEALING WITH DIFFICULT PEOPLE

“RUNNING”

Ikuti MANAGEMENT TRAININGIni Sekarang Juga Dengan Topik

DEALING WITH DIFFICULT PEOPLE

For Companies

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TRAINING MANAGEMENT | DEALING WITH DIFFICULT PEOPLE

Pesan Langsung Tiket Peserta-nya Sekarang Juga

YOGYAKARTA

18-20 September 2012 at Yogyakarta

04-06 Desember 2012 at Yogyakarta

JAKARTA

27-29 November 2012 at Jakarta

26-28 Desember 2012 at Jakarta

Waktu : 08.00 – 16.00 WIB

Jambu Luwuk /Ibis / MM UGM) Hotels Yogyakarta/Ibis

  Tamarin Hotel Jakarta


DESCRIPTION

Dealing with difficult people at work is part of everyone’s life.  Bad relationships, incompatibility, or the difficulty of an agreement between co-workers are only some matters. It will gradually get worse, if there is no strategic respond and solution. Difficult situation will caused dismissal, poor employee performance and uncomfortable workplace. Most people choose to remain silent as a solution. Somehow it will put the situation getting worse, while the offensive action also does not give a better way.

This training will help the participant to be more understood and overcome the situation, since people with difficult behavior also has various types. It will need clear strategy to avoid the stress caused by the other people in the work environment.

 

OBJECTIVES

 

By the end of the session, participants will be able to:

  • 1. Overcome the behavior of the difficult people
  • 2. Develop their communication skill
  • 3. Reduce the level of stress by trying to adapt with situation and difficult people
  • 4. Create a strategic formula to cope with difficult people

 

TRAINING CONTENTS

 

  • 1. Difficult People Definition
  • 2. Various Types of Difficult People
  • 3. The Strategy to Overcome Difficult People
  • 4. Tactics to cope with difficult people based on their behavior types
  • 5. Principles of Human Behavior
  • 6. The Conform Technique in Difficult Situation
  • 7. Improve Communication Skills
  • 8. Discussion and Simulation

 

WHO SHOULD ATTEND

 

This training is of value to managers, supervisors, procurement, marketing staff, business tender staff and those who had tasks related with clients.

TRAINING METHODOLOGY

 

To understand the concept, this training will be delivered by presentation, case study and also exercise to explore the applicable technique. By the end of the session, participants will be directed to create the action plan, to determine which plan will be implemented after returning to their workplace.

 

INSTRUCTOR

Dr. H Fauzan Asmara, MM (CV Enclosed)

 

TRAINING FACILITIES

  • Training Module
  • Training CD contains training material
  • Certificate
  • Stationeries: Notebook and Ballpoint
  • Jacket or waistcoat or T-Shirt
  • Bag or backpackers
  • Training Photo
  • Training room with full AC facilities and multimedia
  • Once lunch and twice coffee break every day of training
  • Qualified instructor
  • Transportation for participants from hotel of participants to/from hotel of training (if minimal number of participants from one company is 4 persons)

Course Fee:    Rp. 8.500.000,- per participant (Non Residential) at Jakarta

Rp. 7.500.000,- per participant (Non Residential) at Yogyakarta

In House Training : Rp 47.500.000,- (for maximum participant:  20 person)

Form Pemesanan Tiket

Dana yang anda keluarkan, sebanding dengan apa yang akan anda dapatkan bahkan jauh lebih besar dari apa yang anda keluarkan. Untuk pemesanan tiket workshop ini silahkan hubungi kami:

Pembayaran:

Konfirmasi pembayaran Via SMS 085-711-611-924 atau melalui email ke Sales@TiketTraining.com

 
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